Terms of Service

By accessing or using CounterSwarm ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to site visitors, pilot participants, organizational users, and API users operating under an applicable written agreement.

CounterSwarm is a defensive-only platform designed to assess readiness, simulate defensive scenarios, and coordinate incident response workflows for critical-site operators.

You may use the Service to:

• Map facilities and model defensive sensor coverage
• Run simulated drone threat scenarios to identify coverage gaps
• Generate readiness assessments and board-ready reports
• Log, track, and coordinate incident response workflows
• Store evidence and maintain audit trails

You may not use the Service to:

• Plan, enable, or execute active drone countermeasures including RF jamming, GPS spoofing, signal interference, or kinetic defeat mechanisms
• Generate targeting data or attack planning materials
• Use the platform for any purpose that violates applicable aviation law, including 49 U.S.C. § 46502, the FAA Reauthorization Act, or Transport Canada regulations
• Access the platform on behalf of a party developing offensive drone capabilities

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity conducted under your organization's account. You must promptly notify us of any unauthorized access at security@counterswarm.io.

Organization owners are responsible for ensuring that all invited users comply with these Terms.

The 48-hour Readiness Assessment is a scoped, fixed-deliverable consulting engagement conducted using the CounterSwarm platform. Deliverables include a site map, defensive scenario runs, a scored readiness report, and a remediation roadmap.

Readiness scores and recommendations are based on the information you provide. They represent an analytical assessment of your current defensive posture — not a guarantee of physical security or regulatory compliance. Assessments should be reviewed by qualified security professionals before acting on recommendations.

CounterSwarm and all associated software, documentation, trademarks, and design systems are owned by CounterSwarm. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes during an active pilot, evaluation, or commercial term defined in writing.

Your organization retains ownership of all data you upload or generate through the platform (site maps, incident records, reports). You grant us a limited license to process this data solely to provide the Service.

Pilot fees, evaluation scope, deployment terms, and any later commercial terms are defined in the applicable proposal, statement of work, order form, or other written agreement. The Pricing page is informational and does not, by itself, create a binding billing commitment.

To the maximum extent permitted by law, CounterSwarm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the fees paid by you under the applicable written agreement in the 12 months preceding the claim.

Either party may terminate the Service relationship with 30 days' written notice. We may suspend or terminate your access immediately for material breach of these Terms, including any violation of Section 2 (Permitted use). Upon termination, you may request export of your organizational data within 90 days.

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario. If you are a U.S. federal government user, the governing law provision applies to the maximum extent permitted.

We may update these Terms from time to time. Material changes will be communicated by email with at least 14 days' notice. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

For legal matters: legal@counterswarm.io
For security reports: Security page